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PC PASSPORT
The PC Passport at SCQF levels 4, 5 and 6 provides learners with up-to-date knowledge and skills in a range of popular IT software, such as Office 365.
Learners will improve skills in key areas such as word processing, spreadsheets and presentation software, preparing them for employment and further study.
The award is also a component of the Modern Apprenticeship (MA) in Digital Applications at SCQF level 6.
WHAT LEVELS ARE OFFERED?
At GHS we offer the following:
PC PASSPORT PATHWAY
PERSONAL FINANCE AWARD
The Personal Finance Awards at SCQF levels 4, 5 and 6 will develop knowledge and skills to cope confidently and effectively with the types of financial matters individuals are likely to encounter. From student loans, to pensions, the awards will prepare learners for financial decision making and managing personal finances throughout their lives.
The Awards cover a range of topics, including: calculating and comparing costs; household budgeting; different forms of borrowing; tax and National Insurance; credit cards; bank accounts; exchange rates, interest and inflation rates.
WHAT LEVELS ARE OFFERED?
At GHS we offer the following:
PERSONAL FINANCE PATHWAY
CUSTOMER SERVICE AWARD
This National Progression Award (NPA) covers the skills and knowledge needed for working in the customer service sector.
It develops:
basic practical communication skills — including how to deal with customer complaints
an understanding of roles and structures within organisations
knowledge of how to use social media to deliver customer service
employability skills
Customer service impacts on all occupational sectors. Employees working in hotels, retail outlets, travel organisations, beauty therapy, hairdressing, sports centres, local authorities or voluntary organisations all require effective customer service skills and knowledge.
WHAT LEVELS ARE OFFERED?
AT GHS we offer the following:
CUSTOMER SERVICE PATHWAY
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